See the actual customer experience delivered by recording your web site visits by simply including our JavaScript tag.
Replay individual recordings to watch real customer behaviour.
See mouse movement, mouse clicks, page scrolling, character-by-character key press on data entry and dynamic, Ajax elements.
Find out more about Record and Replay.
Aggregate and segment recordings to find sessions of high interest.
Export session details and any user input data.
Create real-time alerts for new sessions that match any of your defined filter criteria.
Integrate SessionCam with Google Analytics and other analytic, CRM and Customer Feedback solutions.
Find out more about Activity Insight.
Generate powerful heatmaps of mouse movement, click activity, page scrolling and attention from recorded sessions to understand in-page user behaviour.
Generate heatmaps for any segmentation of recorded sessions and any recorded page. List and see the recorded sessions that have been used to create the heatmap.
Find out more about Behavioural Heatmaps.
Investigate and analyse sales funnels to understand detailed user interaction and behaviour on processes that suffer from abandonment and poor conversion.
Understand drop-off between pages and reveal drop-off rates for each field. Inspect recordings of real customers dropping away at each field to understand root causes.
Monitor based on actual, end-to-end customer activity and create alerts when activity levels vary significantly from typical levels.
Find out more about Conversion Insight.